Last Updated: 08/04/2022
Collection of Information
Use of Information
Sharing of Information
Advertising and Analytics
Transfer of Information to the United States and Other Countries
Additional Disclosures for Individuals in Europe
Information You Provide to Us
We collect information you provide directly to us. For example, you may share information directly with us when you sign up for a waitlist, create an account, fill out a form, purchase services from us, interact with us via third-party platforms, request customer support, or otherwise communicate with us. We may collect your name, username, email address, postal address, company name, phone number, contact preferences, why you are signing up, credit card and other payment information, and any other information you choose to provide.
Information We Collect Automatically
When you use our Website, we automatically collect:
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from advertising partners. Additionally, if you create or log into your account on our Website through a third-party platform (such as Google), we will have access to certain information from that platform in accordance with the authorization procedures determined by that platform.
We may use the information we collect to:
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
We may also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
To the extent Company processes information that cannot reasonably be linked to any of Company’s customers or any individual (“Deidentified Data”), Company will (a) take reasonable measures to ensure the Deidentified Data cannot be associated with an individual and (b) maintain and use Deidentified Data in deidentified form and not attempt to reidentify Deidentified Data except as permitted by law.
When you apply for a job or an independent contractor agent position with Inworld, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.
We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful candidates’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Website, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on Inworld, and (d) to protect and defend the rights or property of Inworld or others.
Inworld AI is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses. Where relevant, you may request a copy of these Standard Contractual Clauses by contacting us at firstname.lastname@example.org.
You may update and correct certain account information at any time by logging into your account or contacting us at email@example.com.
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there or if you are located in the European Union, visit the European Interactive Digital Advertising Alliance’s Your Online Choices opt-out tool here.
You may opt out of receiving promotional emails from Inworld AI by following the instructions in those communications or by contacting us at firstname.lastname@example.org. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relationship.
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.
Legal Basis for Processing
When we process your personal data, we will do so in reliance on the following lawful bases:
We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 30 days; otherwise, we will delete your account data after two years of inactivity. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Data Subject Requests
Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please see “Contact Us” section below.
Questions or Complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
Additional Information About Cookies
The following table describes the types of cookies and similar technologies we use:
If you are an individual in the EU, you can also contact us at email@example.com on matters related to the processing of personal data activities that take place in the EU.