These Terms of Service ("Terms") form a legally binding agreement between you ("Customer," "you," or "your") and Theai, Inc. dba Inworld AI ("Inworld AI," "we," "our," or "us"). These Terms govern your access to and use of the AI services, software, models, APIs, and related tools (the "Services") provided by Inworld AI. By clicking to accept or by accessing or using the Services, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

Eligibility and Acceptance
You may use the Services only if you can form a binding contract with Inworld AI and are not barred from using the Services under applicable law. You must be at least 18 years old. These Terms are enforceable as a clickwrap agreement upon acceptance.

Registration and Access
You must provide accurate and complete information to register for the Services and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

Services and License

License Grant. Subject to your compliance with these Terms and payment of applicable fees, Inworld AI grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and Models solely for your internal business purposes and as permitted by the documentation.
Acceptable Use Policy and Service Specific Terms. You agree to abide by our Acceptable Use Policy (https://inworld.ai/aup/ >)] and Service Specific Terms ( https:/inworld.ai/service-specific-terms >). Any violation of these may, in Inworld AI’s sole and exclusive judgement, result in suspension or termination of your license and/or account.
Customer-Hosted Deployment. Where permitted, you may deploy Models on your own infrastructure. You are solely responsible for the security, compliance, and lawful use of such deployments. Your deployment must comply with the Customer-Hosted Deployment terms, and you must maintain security, audit access, and provide appropriate disclaimers to End-Users.

Inputs, Outputs, Actions, and Materials.

Generally. You may be allowed to interact with our Services in a variety of formats (we call these “Inputs”). Our Services may generate responses (we call these “Outputs”), or enable the Services to take actions on your behalf, such as software manipulation, data processing, and system interactions (we call these "Actions"), based on your Inputs. Inputs and Outputs collectively are “Materials.”
Your responsibilities. You are responsible for all Inputs you submit to our Services and all Actions. By submitting Inputs to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms and to provide the Services to you, including for example, to integrate with third-party services, to share Materials with others at your direction, and to take Actions. You also represent and warrant that your submitting Inputs to us or directing the Services to take Actions will not violate our Terms, Service Specific Terms or any laws or regulations applicable to those Inputs or Actions.
Disclaimers. Artificial intelligence and large language models are new technologies that are constantly evolving. When you use our Services, you acknowledge and agree:

Outputs may not always be accurate and may contain material inaccuracies even if they appear accurate because of their level of detail or specificity.
Actions may not be error free or operate as you intended.
You should not rely on any Outputs or Actions without independently confirming their accuracy.
The Services and any Outputs may not reflect correct, current, or complete information.
Outputs may contain inconsistent content.
Due to the nature of the Services, there is a possibility that another Inworld AI customer might use the same or similar Input as Customer, which could result in the generation of the same or similar Output by the Services.

Ownership of Input and Output: As between you and Inworld AI, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit. Subject to your compliance with our Terms, we assign to you all of our right, title, and interest in Outputs.
License to Materials. You grant Inworld AI a non-exclusive, worldwide license to use, reproduce, distribute, modify, and create derivative works from Materials to operate, maintain, and improve the Services, comply with law, and enforce these Terms.
No Training: We will not train our generally available models on any Materials that are not publicly available, except in two circumstances:

Feedback: If you provide Feedback to us (through the Services or otherwise) regarding any Materials, you grant Inworld AI an unrestricted, perpetual, irrevocable license to use feedback or suggestions you provide without any obligation or compensation.
If your Materials are flagged for trust and safety review, we may use or analyze those Materials to improve our ability to detect and enforce any violations.

Intellectual Property
Except as expressly set forth herein, Inworld AI and its licensors retain all rights, title, and interest in and to the Services, including models, software, and associated intellectual property. You receive no rights except as expressly granted in these Terms.

Payment and billing.

Payments. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received. Late payments may accrue interest at 1.5% per month or the highest rate allowed by law.
Cancellation. You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
Changes. We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

Usage Limits and Fair Use
Use of the Services is subject to the usage tiers, quotas, and fair use restrictions presented at sign-up or in documentation. Inworld AI may monitor usage and throttle, suspend, or terminate access if limits are exceeded or abuse is detected.

Confidentiality

Confidential Information” means any business, technical or financial information, materials, or other subject matter disclosed by Inworld AI to you that is: (a) identified as confidential at the time of disclosure; or (b) should be reasonably understood by a recipient to be confidential under the circumstances.
Use and Nondisclosure. You agree that you will: (a) only use Inworld AI’s Confidential Information to exercise its rights and fulfill its obligations under this Agreement; (b) take reasonable measures to protect Inworld AI’s Confidential Information; and (c) not disclose Inworld AI’s Confidential Information to any third party except as expressly permitted in these Terms.
Exceptions. The obligations in Section 7.1 do not apply to information that: (a) is or becomes generally available to the public through no fault of yours; (b) was in your possession or known by it prior to receipt from Inworld AI; (c) was rightfully disclosed to you without restriction by a third party; or (d) was independently developed by you without use of Inworld AI’s Confidential Information.
Permitted Disclosure. You may disclose Confidential Information only to your employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as restrictive as those in these Terms. You will be responsible for any breach of this Section 7 by you employees, contractors, and agents. You may disclose Confidential Information to the extent required by law, if you use reasonable efforts to notify Inworld AI, to the extent permitted, prior to doing so.
Remedies. You acknowledge that a disclosure of Confidential Information in violation of these terms would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore upon any such disclosure by you, Inworld AI will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.

Warranties and Disclaimers
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.

Limitation of Liability
NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF: B) THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR B) ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

INWORLD AI AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.

Indemnification
You agree to defend, indemnify, and hold harmless Inworld AI, our affiliates, employees, and agents, from and against any claims, liabilities, and expenses (including attorney’s fees) arising out of or related to your use of the Services, your Materials, or your violation of these Terms or the Acceptable Use Policy.

If you believe that your intellectual property rights have been infringed, please send notice to the address below (with a copy to legal@inworld.ai). We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.

Theai, Inc. (DBA Inworld)
1975 West El Camino Real, Suite 300
Mountain View, CA 940
Attn: General Counsel / Copyright Agent

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest
A description of the copyrighted work that you claim has been infringed upon
A description of where the allegedly infringing material is located on our site so we can find it
Your address, telephone number, and e-mail address
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf

Term and Termination
These Terms remain in effect until terminated. You may terminate at any time by ceasing use. We may suspend or terminate access for violation of these Terms, security concerns, or legal requirements. Upon termination, your license ends, and you must delete all Services, Models and Outputs.

General

Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
Changes to these Terms or our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:

Changes to the law or regulatory requirements.
Security or safety reasons.
Circumstances beyond our reasonable control.
Changes we make in the usual course of developing our Services.
To adapt to new technologies.

We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you either via email or an in-product notification. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.

Delay in enforcing these Terms. Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
Trade controls. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.
Entire agreement. These Terms contain the entire agreement between you and Inworld AI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and Inworld AI.
Governing law. California law will govern these Terms except for its conflicts of laws principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Santa Clara, California.

Inworld AI Terms of Service